• Very good knowledge of how to plan, organise and manage costs and expenditures for a business or organisation • General knowledge of how to assess and mitigate risks in a business environment • Knowledge of planning for, hiring and allocating talent on assignments to meet the demands of a rapidly changing business environment • Knowledge of different leadership styles (such as interdependent, indirect, situational etc.) and needs as well as appropriate use for different situations • Good knowledge of external service provider framework and coordination of external suppliers • Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing) • Good knowledge of which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of Facility Management within the Ingka business • General knowledge of how to successfully deliver, organise and follow up on 'hard' (technical maintenance, IKEA Food equipment) and ‘soft’ FM services (cleaning, pest control, snow removal, waste management etc.) • General knowledge of all relevant IT tools within Facility Management • Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
WHAT YOU'LL BE DOING DAY TO DAY
• Lead, steer, plan, coach and follow up the day to day work and development of the FM organisation within the unit(s) with a customer-centric and collaborative approach in focus • Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders • Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people • Participate in Facility Review and other Ingka and external facility management related reviews • Handle emergency and crisis situations in order to eliminate or minimize the consequences and possible losses and damages to the site, co-workers, tenants and customers • Monitor and feedback on working methods, productivity and quality on team and individual level • Play an active role in the recruitment process of new co-workers • Monitor and follow up that the team (internal and external) works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety • Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
Without us our many co-workers and customers wouldn’t have an IKEA to go to. We make sure to secure, build and maintain our physical locations - from stores to offices to factories – to meet the needs of the many people. Together we lead the way in delivering safe, compliant, sustainable, and innovative solutions for every property. And we feel a great sense of pride in seeing everything working smoothly!