• General knowledge of how to plan, organization and manage costs and expenditures for a given area • General knowledge of how to assess and mitigate risks in a business environment • Good knowledge which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of FM within the Ingka business • Understand the main FM business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on unit level • High level knowledge on hard FM services (such as technical maintenance, IT related equipment and Services, IKEA Food equipment and services, Commercial equipment and services etc.) and soft FM services (such as cleaning services, pest control, snow removal, landscaping, waste management) and related local legislation and industry standards • Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing) • Good knowledge of how to transform our operations to become climate positive and contribute to a circular society • Broad knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
WHAT YOU'LL BE DOING DAY TO DAY
• Manage the FM services of each responsible property actively throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders • Coordinate operational tasks related to internal work and work executed by external FM suppliers in collaboration with the Unit FM Manager • Collaborate with external FM service providers and follow-up on the service quality to the Unit FM Manager • Coordinate and execute internal FM-related checks and reviews as well as participate in internal and external audits and certifications within the FM scope • Secure FM excellence by inspecting FM services including, administrating FM tools (ex. CAFM), IWAY maintenance and spot checks • Coordinate and produce relevant reports within the FM scope • Support the tendering process for new and/or potential FM service providers by assisting the service providers during site visits • Contribute with insights to the goalsetting, the FM budgeting activities and the annual business plan in the unit • Assist in controlling costs through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways of working in the FM area. • Follow-up on permits, licences, certificates and reporting measures in order to stay compliant with local and international legislation as well as internal rules and requirements regarding the FM scope within Ingka • Collaborate with 3rd parties regarding FM related services and property related assets in order to secure compliance with local regulations and authorities • Provide subject matter expertise and technical support in daily operations and projects related to the FM delivery model • Participate in projects within FM related services which are driven by FM and other functions, such as large construction projects, Asset Management activities or local rebuilds as well as managing as-built documentation
Without us our many co-workers and customers wouldn’t have an IKEA to go to. We make sure to secure, build and maintain our physical locations - from stores to offices to factories – to meet the needs of the many people. Together we lead the way in delivering safe, compliant, sustainable, and innovative solutions for every property. And we feel a great sense of pride in seeing everything working smoothly!