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Commercial Manager

Columbus, United States - Utforska område Ledarskap och ledning Heltid


What you'll need to have

• Minimum experience required: 7 years
• Previous leadership of large teams or groups required.
• Experience working through others by influencing, collaborating and co-creating in matrix and interdependent
organizations required
• Proven track record of leading and developing high level leaders in a fast-paced retail environment
• Strong understanding of how excellent customer service looks
• Knowledge and understanding of customer service standards, routines and best practices

Your responsibilities

• Accountable for leading the Selling, Com-In, Recovery and Merchandising Basic teams and working in
collaboration with the Logistics and Customer Experience teams to secure a seamless and high quality
multichannel shopping experience
• Delivers and leads the multichannel and commercial action plan and the commercial calendar for the store
• Drives sales and optimizes profitability in the store using the knowledge of the range, local market,
competition and customers. Analyzes the store's commercial performance and enables the IKEA mechanical
sales system to work efficiently and ensures the continues success of the IKEA Concept
• Contributes interdependently to the creation and implementation of the store business plan with knowledge
of people's life at home, of your local market potential and consumer shopping behavior
• Ensures that customer insights are translated into locally relevant, functional, aesthetic and commercial
home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way
• Ensures a better understanding of the local customer, market and community to enable a better local
connection to the store experience, solutions and commercial calendar
• Initiates and facilitates all the processes of the working method for presenting the IKEA range that leads the
store team to a relevant, sustainable and inspiring range presentation, an optimal store layout and effective
and efficient store communication
• Responsible for identifying, recruiting and developing talent to secure a diverse, competence, high
performing team and future succession. Supports the leaders in doing the same with their co-workers
• Accountable to ensure that the Commercial team works in compliance with the IKEA code of Conduct and the
IKEA Employment Standards

Together as a Team

In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.

Apply now!

The pay range for this position is $93,386 - $153,875 based on relevant years of experience
Benefits Eligible: YES